We are dedicated to providing an accessible and enjoyable experience for all patrons. The Mahaiwe meets all Americans with Disabilities Act requirements - but we strive to do more, and want to be a welcoming facility for all. Please let us know what we can do to improve access for every member of our community.
Accessible Seating: The Mahaiwe is wheelchair accessible through an outdoor ramp at the main entrance and inside to the orchestra level. Seating in the front mezzanine and balcony can only be reached by stairs. Patrons in wheelchairs may purchase tickets at any available price level, but will be seated (along with one companion ticket at the same price) at orchestra level for accessibility. You may purchase handicapped-accessible seating at the box office or by phone.
Parking: A limited number of accessible parking spaces are available on Castle Street and across the street at Town Hall.
Service Animals: Trained service animals are permitted to assist guests inside the theater. If special accommodations are required for your
service animal, please notify us at the time of ticket purchase. All other animals are prohibited.
Hearing Assist System: Assisted listening device headphones are available for use by hearing-impaired patrons during all performances.
These may be requested at the box office. There is no charge for use of these devices; however, a driver's license or credit card is required and
will be held until the equipment is returned.
Please indicate when buying tickets if you require accessible seating.